SHIPPING & RETURNS
Most orders placed Monday - Friday before 12pm PST are shipped out the same day, however we do not guarantee this. Our business hours are:
Monday - Friday, 6:00am - 5:00pm PST. and Saturday, 8:00am - 2:00pm PST.
We encourage our customers to place an order when half of their CBD is gone. This will prevent shipping delays and ensures you are not out of CBD. We ship to all 50 states and internationally. Unfortunately, we do not ship to Canada or Australia at this time.
한국 배송 안내
미국 본사에서 직접 국제 배송하기에 최소 3일 ~ 5일이 소요 됩니다.
통관이 불가시 100% 환불 조치해 드립니다
웰스 CBD 많이 사랑해주시는 한국 고객님들께 진심으로 감사합니다.
* 개인통관부호번호 / 개인정보 정확히 입력 바랍니다
Return & Exchange Policy
We want you to feel confident with your CBD purchase and want to provide you with excellent customer service. Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for damaged product(s) must be made within 72 hours of receiving the product to firstname.lastname@example.org You will need to provide detailed information for any product damaged and photo proof during shipping within that timeframe.
If you are not satisfied with our products, you may request a refund of the full purchase price minus shipping costs within 30 days of the product received date. Customer is responsible for return shipping. Please submit your request to email@example.com or call 800-971-1288 to speak to Customer Service.
DELIVERY METHOD AND TIMING
Your shipping charges will be calculated and viewable at checkout. Shipments are sent using USPS First Class, USPS Priority Mail, FedEx Ground, FedEx Express Saver, FedEx 2 Day and FedEx Standard Overnight. Shipping times is dependent on location from our main warehouse and fulfillment center located in California. Typical shipping times may vary from 4-7 business days (Monday to Friday) after processing times. This does not include any potential for inclement weather or holidays. If you have questions about your order or shipping, at firstname.lastname@example.org